Some see Kaizen as part of Toyota Production System, or the essence of lean. Some have positioned Kaizen as the umbrella concept of lean or Six Sigma. While others view it merely as a set of techniques or practices. Yet others see it as a leadership style or culture. Toyota see it as the “soul of the company”. To me Kaizen is a pan-organisational attitude and questioning mind-set, which fosters co-creative betterment. Kaizen is fundamentally very simple. It’s nothing more than...